At the beginning of 2018, Securus Technologies announced its acquisition of GovPayNet. GovPayNet is an industry leader in the processing of credit and debit card payments made to different types of governmental agencies. GovPayNet provides a credit or debit card payment portal and processing services for such things as court fines, bail bond payments, and traffic and speeding tickets.
As noted, GovPayNet is an industry leader when it comes to credit and debit card processing services for payments to governmental agencies. At the time of the company’s acquisition by Securus Technologies, GovPayNet provided its services to over 2,300 governmental agencies in 35 U.S. states. GovPayNey provides its services in over 26 percent of U.S. counties at this point in time.
GovPayNet has been in operation for over 20 years. The company was founded by a former sheriff who wanted to find a more efficient, secure way for citizens to make an array of different types of payments to governmental agencies.
Securus Technologies is headquartered in Texas and currently provides a spectrum of services to law enforcement, correctional, and public safety agencies across North America. Currently, over 3,500 agencies utilizes the products, services, and solutions available through Securus Technologies. When it comes to correctional agencies, Securus Technologies serve more than 1.2 million inmates in the United States and Canada.
In recent years, Securus Technologies has been involved in expanding its areas of service. The company has accomplished this objective by expanding the products, services, and solutions offered through the company. In addition, the company has embarked on a number of acquisitions, efforts that have also resulted in an enhancement of the services provided to different types of agencies in North America. Securus Technologies is committed to remaining the paramount company of its type in operation throughout the United States and Canada.
I can tell you that if me and my fellow officers are not working around the clock to keep drugs out of the prison, we would have a war on our hands in short order. These inmates are a handful enough to control, but add into that mix some drugs, and we have a deadly situation on our hands. Any resource we can get our hands on to stop the flow of drugs to the jail is always helpful, some more than others.
One resource we depend on to stop drugs inside the jail is the scanning equipment in the visitor center. These inmates will go to great lengths to get their friends or family to try and hand them over contraband, so we need to use these devices before and after visits to make sure nothing is getting into the inmate’s cells. We will even follow up with random cell inspections in case we feel something could have slipped by.
Perhaps the one resource we depend on more than any other as of recently is the inmate call monitoring system that was installed by Securus Technologies. The company is based in Dallas, and has already put 2,600 of these monitoring systems in jails all over the country. Securus Technologies employees are dedicated to the objective of making the world safe for all.
As soon as we began getting comfortable using the LBS software, it didn’t take long for us to see some pretty amazing results. The one call that surprised us the most was an inmate asking his elderly mother to come to the jail with her medications so she could give them to him when they were in the visitor center. We did not let his mother in that day and explained to her drugs were not allowed inside the facility.
Securus Technologies is an impressive company in all regards, taking into consideration its current business model and the market that it focuses its attention on. Just like any company involved in doing business domestically, Securus Technologies relies heavily on product patents in order to maintain control of their research and development decisions and to make the most with what they have at their disposal. Recently it has come to the attention of the media that GTL, a competitor of Securus, has made accusations claiming that Securus has lost the rights to many of their products. GTL claims that a multitude of different products have been used by Securus under expired patent codes. This would mean that Securus would need to release their products to the outside world for other companies to take advantage of.
These accusations have been found to be baseless and untrue, with heavy attention being taken by Securus as well as other third party individuals through research on the matter. Securus not only maintains control of its patents but will continue to for the foreseeable future. Further development can now be made on these products which means further client satisfaction and more attention that can be spent to provide them with the customer service and quality they have come to know over years of reliable service.
The main clientele of Securus are inmates currently living within the United States prison system. These individuals are often ignored by other companies and not given the right time of day for what they are dealing with on a daily basis. Through Securus they are given peace of mind and the concept that they actually still matter to someone, which are both excellent business models from a customer driven perspective. Securus can maintain this reputation now and for the future.