OSI Group is the largest privately owned food processing company and purveyor of food products, processing services, plus research and development options to an international customer base consisting of retail stores and the food service industry. OSI Group’s origins can be traced back to Otto Kolschowsky, a German immigrant who, in 1909, started a small, family-owned meat packing and butcher shop on the outskirts of Chicago. From the company’s humble roots, through their exclusive partnership with McDonald’s beginning in 1955, to their current international success in diverse markets throughout Europe and Asia, OSI Group has grown into an industry leader and proud member of America’s top 100 for food-related business.
The lofty achievement of becoming one of America’s top food companies comes in part from the core values OSI Group holds themselves to. They focus on creative and innovative solutions to unique customer needs; customers that OSI sees as partners embarking on a successful business venture together. This customer solutions mindset is balanced by the other core value of putting the company and employee needs first. OSI might be a multi-billion dollar corporation, but they are still very much of a family business mindset. This has been the guiding principle of CEO Sheldon Lavin who has been at the helm of OSI Group for over forty years. Through his leadership, the company has grown from being primarily involved with food processing for McDonald’s to having 55 facilities in 16 countries and has acquired staples of the industry such as Tyson Food, Baho Food, and Flagship Europe.
Alongside their values and tangible growth, another clear marker of OSI Group’s success is their methodology. Not only do they offer food and food-related products, but they also offer R&D services to better tailor their process to customer needs. Every major facility in the company has a test kitchen where specialists in food creation and production work out the best way to solve whatever problem the customer might levy at them. This work involves taking into account the nutritional value of the food, the shelf-life, how well the food conforms with marketing research, sensory analysis, how large-scale production would look, and how everything as cost-effectively as possible. Once the perfect plan has been created, then the best packaging and logistics system available is employed to get the product to the customer quickly and efficiently. From concept to dinner plate, OSI Group serves up a delicious deal for customers.